Frequently Asked Questions

System Requirements

  • Microsoft™ Windows® XP (32-bit) Home/Professional/Tablet PC/Media Center (32-bit) with Service Pack 2 or later
  • Microsoft Windows Vista® (32-bit and 64-bit) Starter/Home Basic/Home Premium/Business/Ultimate with Service Pack 1 or later
  • Microsoft Windows 7 (32-bit and 64-bit) Starter/Home Basic/Home Premium/Professional/Ultimate
  • Microsoft Windows 8 and Windows 8 Pro (32-bit and 64-bit)1

Minimum Hardware Requirements

  • 300 MHz for Microsoft Windows XP, 1 GHz for Microsoft Windows Vista/Windows 7/ Windows 81
  • 256 MB of RAM
  • 300 MB of available hard disk space
  • CD-ROM or DVD drive (if not installing via electronic download)

Email scanning supported for POP3-compatible email clients

Support for Antispam

  • Microsoft Outlook® 2002 or later
  • Microsoft Outlook Express 6.0 or later
  • Windows Mail (spam filtering only)

Browser Support for Phishing Protection, Safe Search, and Password Management

  • Microsoft Internet Explorer® 7.0 or higher (32-bit only)1,2
  • Mozilla® Firefox® (32-bit only)2,3
  • Google Chrome™ 2,3

Browser Support for Vulnerability Protection

  • Microsoft Internet Explorer 7.0 or higher (32-bit only)1,2
  • Mozilla Firefox (32-bit only)2,3
1Some protection features are not available in Windows 8 style browsing mode.
2As made available by Symantec within your service period.
3Supports current and the most recent previous 32-bit releases.