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Contact Us

Accounts

For information on your eircom bill, click here or ring 1901. Please have your telephone account number ready.

eircom 1901 business hours are:
Monday - Friday: 8:00am to 8:00pm
Saturday: 9:00am to 6:00pm
Sunday: Closed

Monday 21–Dec–09 08.00 – 20.00
Tuesday 22–Dec–09 08.00 – 20.00
Wednesday 23–Dec–09 08.00 – 20.00
Thursday 24–Dec–09 08.00 – 15.00
Friday 25–Dec–09 Closed
Saturday 26–Dec–09 Closed
Monday 28–Dec–09 09.00 – 18.00
Tuesday 29–Dec–09 08.00 – 20.00
Wednesday 30–Dec–09 08.00 – 20.00
Thursday 31–Dec–09 08.00 – 15.00
Friday 01–Jan–10 Closed
Saturday 02–Jan–10 09.00 – 18.00

Broadband Support

Technical support is available 24-hours a day at our broadband support site and support forum. E-mail support is available through this online form and phone support is available from 8am to 10pm, 7 days a week on 1890 260 260.

Normal hours except:
Christmas Eve, 24th Dec – 08.00–17.00
Christmas Day, 25th Dec – Closed
St. Stephen's Day, 26th Dec – 09.00–17.00
New Year's Eve, 31st Dec – 08.00–17.00
New Year's Day, 1st Jan – 09.00–22.00

Billing

If you need to contact eircom net regarding billing, click here: Billing Department

Advertising

Advertising is now available on the eircom net site. Contact us at eircomadvertising@eircom.net for more information or our rate card

Dial-up Support

Technical support for Dial-Up accounts is available online 24-hours a day. Phone support is available from 8am to 10pm, 7 days.


Normal hours except:
Christmas Eve, 24th Dec – 08.00–17.00
Christmas Day, 25th Dec – Closed
St. Stephen's Day, 26th Dec – 09.00–17.00
New Year's Eve, 31st Dec – 08.00–17.00
New Year's Day, 1st Jan – 09.00–22.00

Business Customer Contact Details

If you are a business customer, business contact details can be found here.

Corporate Customer Support

If you are a corporate customer, contact details can be found here.

Sales

If you need to contact eircomnet regarding sales, contact details can be found here.

eircom Labs

If you need to contact eircom net regarding eircom Labs or the eircom Web Innovation Fund, click here: eircom Labs (eircomlabs@eircom.net )

Spam/Abuse

If you wish to report unsolicited or abusive e-mail or port scanning from an eircom account, contact the Spam/Abuse Department.

Contact

If you need to contact eircom net regarding content or articles on the eircom net site, use the site feedback form.

General Query

If you are unable to find the relevant department to deal with your query, please e-mail general.info@eircom.net and we will try our best to help. We will either provide a response ourselves or forward your query to the appropriate department

eircom Limited. Private Company Limited by Shares. Registered in Dublin. Registration Number 98789.
Registered Office 1 Heuston South Quarter, St. John's Road, Dublin 8.

© 2010 eircom. All rights reserved.